BISP Payment Tracking Offline Methods

BISP understands that not everyone has a smartphone or internet access. Therefore, it has maintained and improved accessible offline channels for beneficiaries to stay updated.

Method 1: BISP 8171 SMS Service (The Easiest Offline Method)

The 8171 SMS service is the most convenient and widely used offline method for checking your BISP status. It works on any basic mobile phone and requires no internet connection.

How to Use the 8171 SMS Service:

  1. Open Your Phone’s Messaging App: Go to the SMS (text message) application on your mobile phone.
  2. Create a New Message: Start a new message.
  3. Enter Your CNIC Number: In the message body, type your complete 13-digit Computerized National Identity Card (CNIC) number. Make sure there are no dashes or spaces. For example, if your CNIC is 12345-6789012-3, you should type 1234567890123.
  4. Send to 8171: Send this message to the official BISP shortcode 8171.
  5. Wait for a Reply: You will receive an automated SMS reply within a few moments to a few hours (depending on network traffic).

What the SMS Reply Will Tell You:

The reply from 8171 will provide crucial information about your status, such as:

  • “آپ اہل ہیں اور ادائیگی جاری کر دی گئی ہے” (You are eligible and payment has been disbursed): This means your payment is ready or has been sent. You can then proceed to a payment collection center.
  • “آپ کی درخواست زیرِ جائزہ ہے” (Your application is under review): Your information is still being processed.
  • “آپ نا اہل ہیں” (You are ineligible): You do not currently meet the eligibility criteria. This usually requires a visit to the BISP office.
  • “اپنے قریبی بی آئی ایس پی تحصیل دفتر سے رابطہ کریں” (Contact your nearest BISP Tehsil Office): This indicates a specific issue that requires your in-person visit for resolution, such as biometric verification failure or NSER data updates.

Important Tips for SMS Service:

  • Use Registered SIM: Ideally, send the SMS from a mobile number (SIM card) that is registered in your name and linked to your CNIC. While it often works from any number, using a registered one is best.
  • Maintain Small Balance: Ensure you have a small mobile balance (usually Rs. 1-2 is sufficient) for the SMS to be sent.
  • Only Trust 8171: Be cautious of any messages from other numbers pretending to be BISP. The official messages will only come from 8171.
  • Delayed Replies: Sometimes, due to network issues or high traffic, the reply might be delayed. Wait a few hours and try again if needed.

Method 2: Visiting the Nearest BISP Tehsil Office (In-Person CNIC Verification)

If the SMS method doesn’t provide a clear answer, or if it instructs you to visit an office, the BISP Tehsil Office is your next stop. This is a direct, CNIC-based offline method where BISP staff can access your details in their system.

How to Get Payment Info at a BISP Office:

  1. Locate Your Nearest Office: Find the Benazir Income Support Programme (BISP) Tehsil Office in your area. If you’re in Taunsa, Punjab, locate the one closest to you.
  2. Bring Your Original CNIC: This is the most important document. Ensure your CNIC is valid and not expired.
  3. Bring Supporting Documents (Optional but Recommended):
    • Children’s B-forms (if applicable for Taleemi Wazaif).
    • Any old BISP payment slips or cards.
    • Proof of residence (e.g., a recent utility bill like electricity or gas, if you need to update your address).
  4. Speak to BISP Staff: Present your original CNIC to the BISP representative. They will use your CNIC number to check your status in their official database.
  5. Follow Instructions: The staff will inform you about your eligibility, payment status, and any actions you need to take. This might include:
    • Updating NSER Data (Dynamic Survey): If your eligibility has changed or your data is outdated, you may be required to complete a Dynamic Survey to re-evaluate your household’s financial situation.
    • Biometric Verification: If you faced issues with fingerprint verification at payment centers, they can guide you on how to resolve it, possibly by directing you to NADRA for updated fingerprints.
    • Complaint Resolution: You can also lodge a formal complaint about a missed payment or any other issue.

BISP June Payment and Missed Installment – What to Do

The BISP June 2025 installment of Rs. 13,500 has been disbursed. If you are a beneficiary and missed this payment, follow these steps using the offline methods:

  1. Immediate Status Check via SMS (8171):
    • Send your CNIC to 8171.
    • The SMS reply will tell you if your payment was disbursed, is pending, or if you’re ineligible.
  2. If “Payment Disbursed” but Not Received:
    • Visit the nearest authorized BISP payment collection point (HBL Konnect agent, JazzCash retailer, or partner bank branch). Your payment might still be awaiting collection.
    • Ensure your biometric verification is successful. Sometimes, missed payments are due to biometric failures.
  3. If “Contact Tehsil Office” or “Ineligible”:
    • Visit your nearest BISP Tehsil Office without delay.
    • Explain that you missed your June payment.
    • The staff will tell you the exact reason (e.g., outdated NSER data, biometric issues, or eligibility criteria changes).
    • Complete the Dynamic Survey: If your NSER data is outdated, they will facilitate a Dynamic Survey to re-assess your eligibility. This is crucial for future payments, including the Rs. 14,500 from July 2025.
    • Address Biometric Issues: If it’s a biometric issue, they may advise you to visit NADRA to update your fingerprints and then return for re-verification.
  4. Expect Combined Payments:
    • If your missed June payment (Rs. 13,500) was due to a rectifiable issue and you become eligible, BISP often includes missed installments with the next regular payment. This means you could receive a combined payment in the next cycle, potentially including the new Rs. 14,500 July installment.

Important Reminders for BISP Beneficiaries (Offline & General)

  • No Charges for Services: Remember that all BISP services – checking status via SMS or at an office, registration, and payment collection – are absolutely free. Do not pay any money to individuals or agents.
  • Fraud Alert: Be extremely careful about fraudulent calls or messages. BISP will never ask for your PIN, OTP, or bank account details via phone or SMS. Only trust messages from 8171.
  • Keep CNIC Updated: Always ensure your original CNIC is valid and updated with NADRA. An expired or inaccurate CNIC can cause significant delays in receiving payments.
  • Collect with Biometrics: Payments are disbursed only after successful biometric (fingerprint) verification at the designated collection points.
  • BISP Helpline: For any issues or to report fraud, you can always call the BISP toll-free helpline at 0800-26477. This is another form of “offline” support if you prefer speaking to someone.

Conclusion

For beneficiaries in Taunsa, Punjab, and across Pakistan, the BISP Payment Tracking Offline Method ensures that essential financial information is accessible even without internet. The BISP 8171 SMS service provides a quick and free way to get payment updates via CNIC, while a visit to the BISP Tehsil Office offers comprehensive support for addressing missed installments like the BISP June 2025 payment (Rs. 13,500) and resolving any underlying eligibility or verification issues for future payments (now increased to Rs. 14,500 from July 2025). By utilizing these official offline channels, beneficiaries can ensure they receive their crucial support smoothly and securely.

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