BISP Fingerprint Problem Solved – Get Rs. 13,500 Payment Without Biometric Verification

Are you a BISP beneficiary struggling to get your Rs. 13,500 payment because of fingerprint issues? You’re not alone! Many elderly individuals, those with worn-out fingerprints from hard work, or people with health conditions face this problem. But here’s good news: BISP has introduced a new way for you to receive your money without a fingerprint scan. This guide will tell you how the “NON-BVS” system works and how you can get your payment easily.

The Big Problem: Fingerprint Verification Fails

For years, BISP has used a biometric (fingerprint) system to give out payments. This helps make sure the money goes to the right person and prevents cheating. However, for many deserving beneficiaries, especially:

  • Elderly people: Whose fingerprints might have faded with age.
  • Laborers: Whose hands and fingerprints might be worn out from physical work.
  • People with certain health conditions: Who find it difficult to give clear fingerprints.

These individuals often faced heartbreaking problems. They would go to payment centers, sometimes after long journeys, only to have their fingerprint scans fail again and again. This led to delays, frustration, and sometimes, not getting their Rs. 13,500 payment at all.

The Solution: BISP’s New NON-BVS System

Good news! BISP has listened to these problems and introduced a special solution called NON-BVS (Non-Biometric Verification System). This new system allows eligible beneficiaries to collect their payments manually, without needing a fingerprint scan. It means your money will no longer be stuck because of biometric issues!

What is NON-BVS?

NON-BVS is an alternative way to confirm your identity. Instead of fingerprints, you will be verified through a family member (a “guarantor”) at a BISP office. This system is a big step forward to ensure that every deserving family gets their rightful BISP payment without technical hurdles.

Who Can Use the NON-BVS System? (Eligibility)

The NON-BVS system is specifically for those who genuinely cannot pass biometric verification. You may be eligible for NON-BVS if:

  • You are a registered and eligible beneficiary of the BISP Kafalat program.
  • You have already tried to update your fingerprint data at a NADRA center but still cannot get your fingerprints verified at BISP payment centers or ATMs.
  • You are constantly facing delays or rejections in receiving your payment due to fingerprint problems.
  • You have received an SMS from 8171 or a message on the web portal asking you to resolve biometric issues.

Documents You Need for NON-BVS Application

Before you visit the BISP office, make sure you have these documents ready:

  • Your Original CNIC: Your valid Computerized National Identity Card.
  • Original CNIC of Your Guarantor: This must be an immediate family member (husband, son, daughter, or brother) who can verify your identity.
  • Proof of Biometric Failure: This could be an old receipt showing a failed biometric attempt, or confirmation that you visited NADRA to update your fingerprints but still face issues.
  • Active Mobile Number: Your phone number registered in your name to receive BISP updates.

Step-by-Step Guide to Apply for BISP NON-BVS Payment

Follow these steps carefully to ensure a smooth application process for the non-biometric payment:

Step 1: Visit Your Nearest BISP Tehsil Office

  • The NON-BVS application must be done in person. Go to your local BISP Tehsil Office or district center during working hours.
  • Bring your family guarantor with you. Their presence is mandatory for the application.

Step 2: Request the NON-BVS Application Form

  • At the BISP office, explain your fingerprint problem and ask the BISP representative for the NON-BVS application form. This form is specially designed for those facing biometric issues.

Step 3: Complete the Application Form

  • Fill out all the required details on the form accurately. This will include:
    • Your full name and CNIC number.
    • Your contact information.
    • A statement explaining your biometric issues.
    • Details of your family guarantor (name, CNIC, relationship).

Step 4: Guarantor Verification

  • Your accompanying family member (guarantor) will need to sign the form. Their signature confirms your identity and eligibility for the program.

Step 5: Submit the Form and Documents

  • Attach all the required original documents (your CNIC, guarantor’s CNIC, and any proof of biometric failure) to the completed form.
  • Submit the complete package to the BISP officer.

Step 6: Await Verification and Approval

  • After you submit your application, the BISP team will review and verify your claim.
  • Once your application is approved, your payment will be disbursed manually through the NON-BVS channel. This means you will receive your Rs. 13,500 payment without any fingerprint scan.
  • You should receive an SMS from 8171 when your payment is ready for collection via this new method.

Important Note: Even with the NON-BVS system, the beneficiary (the woman receiving the payment) must appear in person. Proxies (someone else collecting on your behalf) are generally not allowed, except in very rare cases for severely disabled individuals, which requires special approval.

General Solutions for Fingerprint Issues (Before NON-BVS)

Before applying for NON-BVS, it’s always a good idea to try these common solutions for fingerprint problems:

  1. Update Fingerprints at NADRA: This is often the first step. Visit your nearest NADRA office and request to have your fingerprints re-scanned and updated in their system. Sometimes, worn-out fingerprints need to be refreshed in the national database.
  2. Ensure Clean Hands: When attempting a biometric scan, make sure your hands and fingers are clean and dry. Dirt, moisture, or even recent heavy labor can temporarily affect print clarity.
  3. Try Different Fingers: If your thumb isn’t working, ask the agent to try another finger. Sometimes, one finger might work better than others.
  4. Visit BISP Tehsil Office: If problems continue, visit your local BISP Tehsil Office. They can guide you, check your records, and sometimes manually override minor issues or direct you to the correct department.
  5. Check CNIC Validity: Ensure your CNIC is valid and not expired. An expired CNIC can block biometric verification. Renew it at NADRA if needed.

Tips for Collecting Your BISP Payment

Once your Rs. 13,500 payment is ready (whether through biometric or NON-BVS), keep these tips in mind:

  • Check Status First: Always confirm your payment status by sending your CNIC to 8171 via SMS or checking the 8171.bisp.gov.pk web portal before visiting a payment center.
  • Original CNIC: Always carry your original, valid CNIC.
  • No Fees: BISP services are completely free. Do not pay any agent or shopkeeper any extra money for checking your status or receiving your payment. Report anyone asking for money to the BISP helpline (0800-26477).
  • Count Your Money: Before leaving the counter, always count the full amount (Rs. 13,500, or the new Rs. 14,500 for July 2025 payments) and get a receipt.
  • Authorized Centers: Collect your payment only from authorized HBL Konnect retailers, designated bank branches, or official BISP campsites.

The introduction of the NON-BVS system is a great relief for many BISP beneficiaries struggling with fingerprint issues. By following these steps, you can overcome biometric verification problems and ensure you receive your much-needed financial support from BISP without unnecessary hassle.

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